City Websites & Financing - Technology bibliographies - in Harvard style

In-text: (City of Oakland Web Analytics., 2018)

Your Bibliography: 2018. City of Oakland Web Analytics.. analytics.google.com: Google.

In-text: (Anderson and Anderson, 2018)

Your Bibliography: Anderson, M. and Anderson, M., 2018. Racial and ethnic differences in how people use mobile technology. [online] Pew Research Center. Available at: <http://www.pewresearch.org/fact-tank/2015/04/30/racial-and-ethnic-differences-in-how-people-use-mobile-technology/> [Accessed 15 May 2018].

In-text: (Becker et al., 2018)

Your Bibliography: Becker, L., Berriman, F., Boyd, K., Garcia, M. and Migurski, M., 2018. Digital Front Door - Oakland, Phase 1 Report. [online] Archive.codeforamerica.org. Available at: <http://archive.codeforamerica.org/our-work/initiatives/digitalfrontdoor/oakland-phase1-report/> [Accessed 15 May 2018].

In-text: (Bracken, 2018)

Your Bibliography: Bracken, M., 2018. Government as a Platform: the next phase of digital transformation - Government Digital Service. [online] Gds.blog.gov.uk. Available at: <https://gds.blog.gov.uk/2015/03/29/government-as-a-platform-the-next-phase-of-digital-transformation/> [Accessed 15 May 2018].

In-text: (City of Oakland, 2018)

Your Bibliography: City of Oakland, 2018. City of Oakland Report to City Council Finance Committee. File #: 16-0497. [online] Oakland.legistar.com. Available at: <https://oakland.legistar.com/LegislationDetail.aspx?ID=2896748&GUID=B3BE713B-356E-4095-8F11-D2932C4E5272&Options=ID|Text|&Search=website> [Accessed 15 May 2018].

In-text: (Here's how telecom companies could make money through data analytics - Dignited, 2018)

Your Bibliography: Dignited. 2018. Here's how telecom companies could make money through data analytics - Dignited. [online] Available at: <http://www.dignited.com/11053/telecom-analytics/> [Accessed 15 May 2018].

In-text: (Garcia, 2018)

Your Bibliography: Garcia, M., 2018. Digital Service Design Series Training, Part 1..

"the city’s interests lose out to international, national, regional, state and revenue-generating priorities of corporations." (pg. 6) In respect to city government, Svara (1990) asserted that the tension between all constituents lies with the definition of politics, “the authoritative allocation of resources and values”...and “deciding who shall bear the tax burdens to pay for government progress” (p. 5). "What are the characteristics of an ideal model that promotes civic engagement among diverse populations usually found in urban cities, 26 especially those with high levels of political discord? This study seeks to answer these questions." pg. 25 "The data analysis that examined the relationship between visiting the government website, age and education while controlling for African Americans was a good fit for the model, indicating a positive direction for the relationship between education and visiting the website for African Americans. In other words, as African Americans advance in education, they are more likely to visit the website. When controlling for European Americans, the model was not a fit for the data. Perhaps, the most revealing cohort is those who seldom visit the District’s website. In other words, difficulty in navigating may have dissuaded them from visiting more often. Out of the 25 who seldom visit the website, one-third achieved no higher than a secondary education. " pg. 130

In-text: (Jones, 2011)

Your Bibliography: Jones, L., 2011. Achieving Civic Engagement Through the District of Columbia's Government Website. Howard University, ProQuest Dissertations Publishing., [online] Available at: <https://search.proquest.com/docview/878545821/fulltextPDF/4DC6D2FA858D4443PQ/1?accountid=9630> [Accessed 15 May 2018].

In-text: (In Photos: Goodbye, Oaklandnet.com. – Oakland Design Digest – Medium, 2018)

Your Bibliography: Medium. 2018. In Photos: Goodbye, Oaklandnet.com. – Oakland Design Digest – Medium. [online] Available at: <https://medium.com/oaklanddesigndigest/in-photos-goodbye-oaklandnet-com-be034d9b1411> [Accessed 15 May 2018].

In-text: (Paganoni, 2012)

Your Bibliography: Paganoni, M., 2012. City Branding and Social Inclusion in the Glocal City. Mobilities, 7(1), pp.13-31.

In-text: (Putnam-Walkerly and Russell, 2016)

Your Bibliography: Putnam-Walkerly, K. and Russell, E., 2016. What the Heck Does “Equity” Mean? (SSIR). [online] Ssir.org. Available at: <https://ssir.org/articles/entry/what_the_heck_does_equity_mean> [Accessed 15 May 2018].

"For instance, if you visited an airline website to book a ticket or search for information and all the website did was direct you to the airline's phone number, you would likely look for a new airline," the blog post read. "Yet municipal websites across the country continue to do just that today. ..." (Orlando Mayor Buddy Dyer)

In-text: (Santana, 2018)

Your Bibliography: Santana, M., 2018. BLOG: Tech Check: Orlando Mayor Buddy Dyer creates digital team for new city website. [Blog] TCA Regional News, Available at: <http://www.orlandosentinel.com/business/technology/os-bz-orlando-website-dyer-20180413-story.html#lightbox=96413364> [Accessed 15 May 2018].

In-text: (Stockton, 2010)

Your Bibliography: Stockton, R., 2010. The Magruder Textbook of 1923 on American Government: An Early Version of Civic Engagement. SSRN Electronic Journal,.

In-text: (Vanderleeuw and Sides, 2014)

Your Bibliography: Vanderleeuw, J. and Sides, J., 2014. City web sites: Do they promote economic development, or branding, or anything at all?. Information Polity: The International Journal of Government & Democracy in the Information Age., Vol. 19(Issue 3/4), pp.p207-224.

In-text: (WCAG Overview ◦ Web Accessibility Initiative ◦ W3C, 2018)

Your Bibliography: W3C Web Accessibility Initiative (WAI). 2018. WCAG Overview ◦ Web Accessibility Initiative ◦ W3C. [online] Available at: <https://www.w3.org/WAI/intro/wcag> [Accessed 15 May 2018].

Lack of usability leaves many citizens—including but not limited to citizens with disabilities— unable or unwilling to pursue online government services. pg. 1

In-text: (Youngblood and Mackiewicz, 2012)

Your Bibliography: Youngblood, N. and Mackiewicz, J., 2012. A usability analysis of municipal government website home pages in Alabama. Government Information Quarterly, 29(4), pp.582-588.

“Non-English pages on Oakland’s website were much simpler and minimal due to the cost and labor associated with translation; they only contain the most essential information. I found that these pages were often better designed than the English pages, which were full of images and unnecessary information.” - Mike Migurski “Non-English pages on Oakland’s website were much simpler and minimal due to the cost and labor associated with translation; they only contain the most essential information. I found that these pages were often better designed than the English pages, which were full of images and unnecessary information.” Mike Migurski “Apps don’t appear in Google searches as websites do,” Mike explained. When people seek a service, they commonly perform online searches, and the city’s website will likely appear in the results. Cities that rely on apps to deliver services have to maintain both their website and their apps. It’s better to keep things simple and maintain a website that is responsive, and works on mobile devices." Mike Migurski

In-text: (Zeichner, 2018)

Your Bibliography: Zeichner, N., 2018. Defining Culture Change: Reflections from Code for America's Digital Front Door project commissioned by the City of Oakland, California. [online] SIMLab. Available at: <http://simlab.org/resources/digitalfrontdoor/> [Accessed 15 May 2018].