ICT353 Essay - Computer Science bibliographies - in Harvard style

In-text: (Bhatt, 2000)

Your Bibliography: Bhatt, G., 2000. An empirical examination of the effects of information systems integration on business process improvement. Int Jrnl of Op & Prod Mnagemnt, 20(11), pp.1331-1359.

In-text: (USING BUSINESS PROCESS IMPROVEMENT TEAMS TO INCREASE CUSTOMER SATISFACTION AND IMPROVE PERFORMANCE, 2010)

Your Bibliography: Customer Manufacturing Group. 2010. USING BUSINESS PROCESS IMPROVEMENT TEAMS TO INCREASE CUSTOMER SATISFACTION AND IMPROVE PERFORMANCE. [online] Available at: <http://www.customermfg.com/wpfiles/csbpi.pdf> [Accessed 16 September 2015].

In-text: (Habib, 2013)

Your Bibliography: Habib, M., 2013. Understanding Critical Success and Failure Factors of Business Process Reengineering. International Review of Management and Business Research, [online] 2(1), p.2. Available at: <http://irmbrjournal.com/papers/1363236933.pdf> [Accessed 16 September 2015].

In-text: (Hammer and Champy, 2001)

Your Bibliography: Hammer, M. and Champy, J., 2001. Reengineering The Corporation: A Manifesto for Business Revolution. 2nd ed. London: Nicholas Brealey.

In-text: (Harrington, 1991)

Your Bibliography: Harrington, H., 1991. Business process improvement. New York: McGraw-Hill.

In-text: (Krafcik, 1988)

Your Bibliography: Krafcik, J., 1988. Triumph of the Lean Production System. Sloan Management Review, [online] (30). Available at: <http://search.proquest.com/openview/a6938b5d5125c0061cc9881c8014c9bd/1?pq-origsite=gscholar> [Accessed 16 September 2015].

In-text: (Lewis and Slack, 2003)

Your Bibliography: Lewis, M. and Slack, N., 2003. Operations Management Critical perspectives on business and management. Psychology Press.

In-text: (Liker and Hoseus, 2008)

Your Bibliography: Liker, J. and Hoseus, M., 2008. Toyota culture. New York: McGraw-Hill.

In-text: (Manganelli and Klein, 1994)

Your Bibliography: Manganelli, R. and Klein, M., 1994. The reengineering handbook. New York: AMACOM.

In-text: (CASE STUDY: Financial Services, n.d.)

Your Bibliography: n.d. CASE STUDY: Financial Services. Stractics Group.

In-text: (Parth, 2006)

Your Bibliography: Parth, F., 2006. BPI: Successful Process Projects. [online] Madrid: Project Management Institute. Available at: <http://projectauditors.com/Papers/Successful_Process_Projects.pdf> [Accessed 12 September 2015].

In-text: (Pereira and Aspinwall, 1997)

Your Bibliography: Pereira, Z. and Aspinwall, E., 1997. Total quality management versus business process re-engineering. Total Quality Management, 8(1), pp.33-40.

In-text: (Rohleder and Silver, 1997)

Your Bibliography: Rohleder, T. and Silver, E., 1997. A tutorial on business process improvement. Journal of Operations Management, 15(2), pp.139-154.

In-text: (Sarker and Lee, 1999)

Your Bibliography: Sarker, S. and Lee, A., 1999. IT-enabled organizational transformation: a case study of BPR failure at TELECO. Journal of Strategic Information Systems, [online] 8(1). Available at: <http://www.sciencedirect.com/science/article/pii/S0963868799000153> [Accessed 16 September 2015].

In-text: (Shtub and Karni, 2009)

Your Bibliography: Shtub, A. and Karni, R., 2009. ERP The Dynamics of Supply Chain and Process Management. Springer US.

In-text: (Stractics Group - We guarantee organizational improvements!, 2015)

Your Bibliography: Stracticsgroup.com. 2015. Stractics Group - We guarantee organizational improvements!. [online] Available at: <http://www.stracticsgroup.com/case.html> [Accessed 16 September 2015].

In-text: (Sweet, 2014)

Your Bibliography: Sweet, S., 2014. The BPI Blueprint. Cody-Cassidy Press.

In-text: (Lean Six Sigma | Business Process Improvement | Lean Processes | BPM, 2015)

Your Bibliography: Ultimus.com. 2015. Lean Six Sigma | Business Process Improvement | Lean Processes | BPM. [online] Available at: <http://www.ultimus.com/LeanSixSigma> [Accessed 16 September 2015].