Lihinie 2 - Business/Marketing bibliographies - in Harvard style

In-text: (The Hospitable AI: Robotics & Automation in the Hotel Space : 4Hoteliers, 2018)

Your Bibliography: 4Hoteliers.com. 2018. The Hospitable AI: Robotics & Automation in the Hotel Space : 4Hoteliers. [online] Available at: <https://www.4hoteliers.com/features/article/10995> [Accessed 24 May 2018].

In-text: (Bilgihan and Nejad, 2015)

Your Bibliography: Bilgihan, A. and Nejad, M., 2015. Innovation in hospitality and tourism industries. Journal of Hospitality and Tourism Technology, [online] 6(3). Available at: <https://doi.org/10.1108/JHTT-08-2015-0033> [Accessed 8 May 2018].

In-text: (Boztas, 2018)

Your Bibliography: Boztas, S., 2018. Automated holidays: how AI is affecting the travel industry. [online] the Guardian. Available at: <https://www.theguardian.com/sustainable-business/2017/feb/17/holidays-travel-automated-lastminute-expedia-skyscanner> [Accessed 27 May 2018].

In-text: (Interview: Travel sector being disrupted by AI (Includes interview and first-hand account), 2017)

Your Bibliography: Digitaljournal.com. 2017. Interview: Travel sector being disrupted by AI (Includes interview and first-hand account). [online] Available at: <http://www.digitaljournal.com/business/impact-of-ai-on-the-travel-sector-interview/article/509377> [Accessed 28 May 2018].

In-text: (Ford, 2017)

Your Bibliography: Ford, M., 2017. The rise of the robots. 2nd ed. New York: Basic Books, pp.1-29.

In-text: (FYI news, 2016)

Your Bibliography: FYI news, 2016. IBM and Hilton Field-Test a Robot Concierge.

In-text: (Ivanov, 2017)

Your Bibliography: Ivanov, S., 2017. Robonomics - principles, benefits, challenges, solutions. [online] www.bing.com. Available at: <https://www.bing.com/cr?IG=8664B9462AD34576BCCD8BB3CE3965E8&CID=29DFB592E7B560C11F7BB985E64861C9&rd=1&h=2DCu3PZTb1UuvSpMSM-t45T8Tzyk9pfFj4G648HP-bI&v=1&r=https%3a%2f%2fwww.researchgate.net%2fpublication%2f318034992_Robonomics_-_principles_benefits_challenges_solutions&p=DevEx.LB.1,5512.1> [Accessed 23 May 2018].

In-text: (King, 2017)

Your Bibliography: King, D., 2017. Robots the talk of tech innovations at hospitality summit: Travel Weekly. [online] Travelweekly.com. Available at: <http://www.travelweekly.com/Travel-News/Hotel-News/Robots-the-talk-of-tech-innovations-at-hospitality-summit> [Accessed 24 May 2018].

In-text: (Kuo, Chen and Tseng, 2017)

Your Bibliography: Kuo, C., Chen, L. and Tseng, C., 2017. Investigating an innovative service with hospitality robots. International Journal of Contemporary Hospitality Management, [online] 29(5), pp.1305-1321. Available at: <http://dx.doi.org/10.1108/IJCHM-08-2015-0414> [Accessed 15 May 2018].

In-text: (PR Newswire US, 2017)

Your Bibliography: PR Newswire US, 2017. Customer Service Robots: Humanoid and Non-Humanoid Robots for Retail, Travel and Hospitality, Financial Services, Restaurants, Healthcare, and Other Customer-Facing Applications: Global Market Analysis and Forecasts By: PR. [online] Available at: <http://www.prnewswire.com/news-releases/customer-service-robotshumanoid- and-non-humanoid-robots-for-retail-travel-and-hospitality-financial-servicesrestaurants- healthcare-and-other-customer-facing-applications-global-market-analysis-and-forecasts- 300509448.html> [Accessed 20 May 2018].

In-text: (Pransky, 2016)

Your Bibliography: Pransky, J., 2016. The Pransky interview: Dr Steve Cousins, CEO, Savioke, Entrepreneur and Innovator. Industrial Robot: An International Journal, [online] 43(1), pp.1-5. Available at: <http://dx.doi.org/10.1108/IR-11-2015-0196> [Accessed 18 May 2018].

In-text: (Sayej, 2018)

Your Bibliography: Sayej, N., 2018. Rise of the hospitality bots. [online] G Adventures Blog. Available at: <https://www.gadventures.com/blog/ai-robots-travel> [Accessed 7 March 2018].

In-text: (The future is now: How robots are storming the travel industry, 2016)

Your Bibliography: SiteMinder. 2016. The future is now: How robots are storming the travel industry. [online] Available at: <https://www.siteminder.com/r/trends-advice/hotel-travel-industry-trends/future-robots-storming-travel-industry/> [Accessed 27 May 2018].

In-text: (Tung and Law, 2017)

Your Bibliography: Tung, V. and Law, R., 2017. The potential for tourism and hospitality experience research in human-robot interactions. International Journal of Contemporary Hospitality Management, [online] 29(10), pp.2498-2513. Available at: <https://doi.org/10.1108/IJCHM-09-2016-0520> [Accessed 16 May 2018].

In-text: (Wamda, 2017)

Your Bibliography: Wamda.com. 2017. Wamda. [online] Available at: <https://www.wamda.com/marriott-testbed-mea/2017/10/robotics-set-revolutionise-hospitality-guest-servicing> [Accessed 9 March 2018].